All items ship from our Georgia, USA warehouse within 4-7 business days.

Your 100% satisfaction is important for us. We offer a 15-day Return & Exchange Policy:

If a product gets damaged or was faulty upon a delivery - we offer a full replacement OR store credit for the exact amount of purchased item that was damaged or faulty..Timing: we have a 15-day Return & Exchange Policy, since the day item was received. This does include weekends and holidays.To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.For returns, please emailreturns@threadsbymb.comwith the subject 'Returns' and include your order number, name and the reason for the return.Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.Please note that customers are responsible for shipping costs of returned items.When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the replacement or store credit.If the refund is approved, then it will be processed and a credit will automatically be applied to customer's account or replacement sent out within 72 business hours.